Customs Brokers

What you need to do

1. Create an account;
2. Fax or e-mail us a commercial invoice or Canada Customs Invoice for the goods. If the goods were manufactured in the USA or Mexico, the invoice must clearly state so.

Goods made in the NAFTA zone (the USA and Mexico) are duty exempt. In case the goods were manufactured in a non-NAFTA country, a duty must be paid if an item is dutiable according to the Canadian Customs Tariff.

Important!
Advise your supplier to provide the following information to a carrier:
Customs clearance by: Dilas Intl Customs Brokers, fax 1-866-234-2611.

You are welcome to contact us if you need any clarification on the above information.

* Personal (Casual) shipments are the ones imported not for commercial, industrial or institutional use.

What you need to know

Not all the goods are dutiable, even if they were not made in the USA or Mexico. To find out whether your import is dutiable or not you can consult the following CBSA link for Canadian Customs Tariff.

Regardless of the country of origin Canada Customs require payment of GST (5%) and PST (according to a province) on the value of the goods. As a licensed Customs broker we are authorized by CBSA to collect all the taxes due to importation from our clients and remit the funds to the government.

Please note, that this service is intended only for goods shipped by a commercial carrier. You do not need a Customs broker if you are carrying the goods across the border yourself.

All the necessary forms for appointing Dilas as your Customs broker will be generated in PDF format when you enter the required information after clicking on account setup. You will need to print out the forms, sign them and fax or e-mail them back to us. The fax number and e-mail address are indicated on the forms.