Customs Brokers

What you need to do

1. Create an account;
2. Fax or e-mail us the following documents issued by your supplier:

• an invoice for the goods;
• NAFTA Certificate of Origin * (for shipments valued > CAD 1600.00) or NAFTA Statement of Origin * (for shipments valued < CAD 1600.00).

A NAFTA document attests that the goods were made in a NAFTA country (the USA or Mexico) and provide duty exemption. In case the goods were not manufactured in a NAFTA country, the duty must be paid.

Important!
Advise your supplier to provide the following information to a carrier:
Canadian Customs broker: Dilas Intl Customs Brokers, fax 1-866-234-2611.

You are welcome to contact us if you need any clarification on the above information.

* only for goods of US or Mexican origin.

What you need to know

Not all the goods are dutiable. To find out whether your import is dutiable or not you can consult the following CBSA link for Canadian Customs Tariff.

Regardless of the country of origin Canada Customs require payment of 5% GST on the value of the goods. As a licensed Customs broker we are authorized by CBSA to collect all the taxes due to importation from our clients and remit the funds to the government.

Please note, that this service is intended only for goods shipped by a commercial carrier. You do not need a Customs broker if you are carrying the goods across the border yourself.

All the necessary forms for appointing Dilas as your Customs broker will be generated in PDF format when you enter the required information after clicking on account setup. You will need to print out the forms, sign them and fax or e-mail them back to us. The fax number and e-mail address are indicated on the forms.