Account setup
Step 1. Select the type of agreement
Step 2. Fill out the form
Step 2. Fill out the form
Step 3. Print the generated PDF document & sign each page
Canada Customs regulations (Memorandum D1-6-1 AUTHORITY TO ACT AS AGENT) require a Customs Broker to ensure that the proper written and signed Agency Agreement has been granted. Facsimile copy of the Agreement is acceptable.
Step 4. Send the signed documents to us
To finalize the account setup fax the signed forms to 1-866-234-2611. You are welcome to scan and e-mail the
documents to 
, if it is more convenient for you.
About the process
Setting up an account with us is as simple as signing up with any service on the Internet. Please follow the steps listed on the left side of this page.
All the necessary forms for appointing Dilas as your Customs broker will be generated in PDF format when you enter the required information.
Remember that you will need to print out and sign all the pages and fax or e-mail them back to us.
For your security we do not collect your credit card information on the web site. We will call you right after we receive your fax or e-mail to collect it.
Account setup forms include:
- Agency Agreement — authorizes Dilas International Customs brokers to file import declarations to Canada Customs on importer's behalf. Your company must have a business number export/import account (RM account). If you do not have this account, please call Revenue Agency at 1-800-959-5525 and request them to add an export/import account to your business number. They will add it over the phone right away and free of charge;
- Master Carrier Authority — authorizes Dilas International Customs brokers to obtain transportation documents directly from carriers;
- GST Direct Payment Authorization Letter — acknowledges importer's responsibility for direct payment of GST to The Receiver General for Canada. A monthly company cheque payable to the Receiver General for Canada must be mailed to Dilas International Calgary office. The GST amount will be stated on a Customs B3 coding form after the goods are released. We e-mail GST statement covering all monthly shipments on 18th of each month. We must receive your cheque payable to the Receiver General for Canada by the second last business day of a month. All these instructions will be provided on the statement.
An Agency Agreement for appointing Dilas as your Customs broker will be generated in PDF format when you enter the required information.
Remember that you will need to print out and sign all the pages and fax or e-mail them back to us.
For your security we do not collect your credit card information on the web site. We will call you right after we receive your fax or e-mail to collect it.